For Sage Accpac customers in some case of support, technical team need to know which version of Accpac and what is the version of Service Packs installed on the computer.This is required to know whether problem that you are having is a service packs issue, data issue, or common issue.
These are the steps to check the service packs that was installed is by open up Accpac and then choose Help\System Information on this screen it will show you like
System Manager Version (5.4 A Sage Accpac 500ERP)(Service Pack 2)
It means your Sage accpac version is 5.4A edition ERP 500 and Service pack 2 for system manager.
In the same screen you can also check where is your data located.
So remember when Technical teams ask for which service packs is installed just open this menu and read the detail for them.
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